FAQ

Booking & visiting

How do I make a booking?

We recommend booking through our official LINE account. Bookings and consultations are accepted 24 hours a day.
Booking via official LINE account: https://lin.ee/tTMbVH6

Can I walk in without a booking?

Our clinic operates by appointment only. Same-day bookings are possible if a slot is available, so please always book before visiting.

Can I visit just for a consultation?

Visiting just for a consultation is welcome. If a physician’s examination becomes necessary in the course of the discussion, an initial visit fee of JPY 2,200 (tax included) will apply.

Is there anything I need to bring to the consultation?

Nothing in particular. If you take regular medications, bringing your medication record book helps the consultation go smoothly.

What is the nearest station?

The nearest station is “Yabacho” on the Nagoya Municipal Subway, approximately 4 minutes on foot from the exit. The clinic is also walkable from “Sakae” station. For detailed directions, please see our “Access” page. If you get lost, we are happy to provide directions over the phone.

Is there parking?

Our clinic does not have dedicated parking. Please use a nearby coin-operated parking lot.

How do I cancel or change a booking?

Please contact us via the official LINE account or by phone. To avoid inconveniencing other patients, please refrain from same-day cancellations or no-shows.

Payment & pricing

What payment methods are available?

We accept cash and credit cards (single payment only). For online prescriptions, bank transfer is also available.

Are any procedures covered by insurance?

Our clinic primarily provides self-pay aesthetic medicine. We do not offer insurance-covered care.

Can coupons or campaigns be combined?

Coupons cannot be combined with each other, and they cannot be combined with campaign pricing. Thank you for your understanding.

Do you have a monitor program?

We run campaigns on an irregular basis and sometimes recruit monitor participants at those times. If you are interested, please ask the front-desk staff or contact our official LINE account.

About treatments

I’m not sure which treatment is right for me. Can I decide on the day?

Of course. After listening to your concerns and goals, the physician and staff will recommend treatments suited to you. Please feel free to ask.

Can I receive multiple treatments on the same day?

Yes, you can combine multiple treatments on the same day. Some combinations may also offer complementary effects. If interested, please let the front desk know.

Can I see before-and-after photos?

Some are available depending on the treatment. Please ask during consultation, and we will share what we have.

Are there treatments available during pregnancy or breastfeeding?

As a precaution, we generally ask patients to refrain from treatments during pregnancy or breastfeeding. Timing of treatments after delivery and the end of breastfeeding can be discussed.

Can I keep my contact lenses in during the procedure?

Some treatments require you to remove contact lenses. We will let you know at examination, so bringing a contact lens case is helpful.

Is it OK to come with makeup on?

It depends on the treatment. For facial treatments, makeup remover is provided at the clinic. We also have a powder room where you can reapply makeup after the procedure, so you can come with confidence.

I’m worried about pain. Is anesthesia available?

Depending on the treatment, we offer appropriate pain-management options including topical anesthesia, local anesthesia, cooling, and laughing gas (nitrous oxide). If you are sensitive to pain, please feel free to discuss it at examination.

I’m concerned about downtime. Are there treatments I can have on my way home from work?

We offer treatments with minimal downtime such as Botox, hyaluronic acid filler, beauty IV drips, and pico toning. We can recommend treatments that are easier to receive on your way home from work or before important plans, so please ask.

Companions & age

Can minors visit?

Minors may visit on their own; however, treatment requires a parent’s or guardian’s consent form. In addition, our staff will call the parent or guardian to confirm. Some treatments have age restrictions, so please consult us in advance.

Can I come with a friend?

You are welcome to come with a friend. However, depending on availability, you may not be able to receive treatment at the same time, and one of you may need to wait. Thank you for your understanding.

Can I bring my children?

You may visit with your children, but during the procedure they must be of an age where they can wait on their own. Please let us know in advance if you plan to bring children.

Can men receive treatment?

We welcome male patients for both visits and procedures. We also accommodate men’s specific concerns (excessive sweating, hair loss, men’s beauty, etc.), so please feel free to consult us.